Terms of Service & Privacy Policy

La Rosa Cigar Lounge Membership Terms & Agreement

Effective Date: August 1st 2025
Last Updated: August 1st 2025

1. Introduction

This Membership Terms & Agreement (“Agreement”) outlines the terms and conditions of your membership with La Rosa Cigar Lounge (“we,” “our,” “us”).
By purchasing or renewing a membership, you agree to these terms.

2. Membership Eligibility

  • You must be 21 years of age or older to join and access the lounge.

  • Memberships are non-transferable and valid only for the individual named on the account.

  • We reserve the right to request valid ID for entry or service.

3. Membership Benefits

Benefits vary by membership tier and may include:

  • Lounge access during operating hours

  • Monthly lounge credit for in-person purchases

  • Complimentary guest passes

  • Member-only events and discounts

  • VIP Room access and/or personal locker (select tiers)

All benefits are for in-person use only at La Rosa Cigar Lounge. We do not sell tobacco products online.

4. Payments & Renewals

  • Membership fees are billed monthly or annually, depending on the plan selected.

  • Payment is processed securely through our authorized payment processor.

  • Memberships renew automatically unless canceled before the next billing date.

  • All prices are subject to change with 30 days’ notice.

5. Cancellations & Refunds

  • Monthly memberships may be canceled at any time, effective at the end of the current billing period.

  • Annual memberships may be canceled at any time, but refunds are not provided for unused months.

  • To cancel, please contact us at larosavipcigarlounge@gmail.com or through your online account.

6. Member Conduct

  • Members must follow all lounge policies, including dress code, guest limits, and code of conduct.

  • Disruptive, unsafe, or unlawful behavior may result in membership suspension or termination without refund.

  • The use of illegal substances is strictly prohibited.

7. Lockers (VIP Locker Members Only)

  • Locker assignments are based on availability.

  • Members are responsible for the contents of their locker; La Rosa is not liable for lost or stolen items.

  • Locker must be cleared within 7 days of membership expiration.

8. Changes to Terms

We may update these terms at any time. Changes will be posted on our website and sent to members via email at least 30 days before taking effect.

9. Liability Waiver

By entering our premises, you acknowledge that cigar smoking carries health risks. You voluntarily assume all risks associated with cigar use and agree not to hold La Rosa Cigar Lounge liable for any illness, injury, or damages.

10. Contact Information

For questions or concerns regarding this Agreement, please contact:

La Rosa Cigar Lounge
📍 35228 West Michigan Ave, Wayne MI 48184
📞 734-238-9227
✉️ larosavipcigarlounge@gmail.com

Privacy Policy

1. Introduction

La Rosa Cigar Lounge (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase a membership.

By using our site, you agree to the terms of this Privacy Policy.

2. Information We Collect

Information You Provide to Us

When you interact with our website or purchase a membership, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through our payment processor, Stripe — we do not store your full credit card details)

  • Any other information you provide voluntarily through forms or communications

Information We Collect Automatically

When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Pages visited and time spent on our site

  • Device type and operating system

3. How We Use Your Information

We use your information to:

  • Process membership purchases and renewals

  • Provide customer support

  • Communicate important updates, events, and promotions

  • Improve our website and services

  • Comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal information to third parties.
We may share your information only with:

  • Service providers (e.g., Stripe for payment processing, email marketing platforms for newsletters)

  • Legal authorities when required by law or to protect our rights and safety

5. Cookies & Tracking

We use cookies and similar technologies to improve your browsing experience and analyze site traffic.
You can choose to disable cookies in your browser settings, but this may affect certain site functionality.

6. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Opt out of marketing communications

  • Request a copy of the data we hold about you

To exercise these rights, please contact us at the information below.

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy at any time.
Updates will be posted on this page with the revised “Last Updated” date.